Last Updated on : March 12, 2025

1. Introduction

Dhubri Medical College and Hospital (DMCH) stands as a beacon of progress in Assam's healthcare and education landscape. Established to elevate medical education and provide exceptional healthcare services, DMCH serves as a vital institution for the people of the region. The institution operates under the Government of Assam and follows the guidelines of the National Medical Commission (NMC).

2. Mission & Vision

Vision: To achieve excellence in medical education, healthcare, and research.

Mission:

• Provide high-quality medical education and training.
• Deliver patient-centered, affordable, and advanced medical services.
• Promote research and innovation in healthcare.
• Engage in community outreach programs to enhance public health awareness.

3. Services Offered

A. Medical Education

• Undergraduate Programs: MBBS with an annual intake of 100 students.
• Medical Education Unit (MEU): Focused on faculty development and curriculum enhancement.
• Library Facilities: A well-stocked library for students and faculty members.
• Student Union & Activities: Encouraging co-curricular and extracurricular development.

B. Hospital & Clinical Services

• Outpatient Department (OPD): Various specialty clinics available.
• Inpatient Department (IPD): Well-equipped wards and patient care services.
• Emergency & Trauma Services: 24/7 emergency response with critical care facilities.
• Diagnostic & Laboratory Services: Advanced imaging and pathology services.
• Specialized Medical Departments:
  • General Medicine
  • General Surgery
  • Pediatrics
  • Orthopedics
  • Obstetrics & Gynecology
  • Ophthalmology
  • ENT (Ear, Nose, Throat)
  • Dermatology
  • Psychiatry
  • Anesthesiology
  • Radio-Diagnosis
  • Dentistry
  • Emergency Medicine

C. Special Services & Health Schemes

• Ayushman Bharat Yojana: Free healthcare for eligible beneficiaries.
• Congenital Heart Disease (CHD) Program: Specialized pediatric cardiac care.
• Rashtriya Bal Swasthya Karyakram (RBSK): Child health screening services.
• MMLSAY: Maternal health support initiatives.
• Assam Arogya Nidhi: Financial assistance for critical illnesses.

4. Patient Rights & Responsibilities

A. Patient Rights

• Right to respectful, dignified, and ethical medical treatment.
• Right to access information regarding diagnosis, treatment, and expected costs.
• Right to confidentiality and privacy in medical care.
• Right to informed consent before any major procedures.
• Right to seek a second opinion or referral to another medical institution.
• Right to emergency medical care without discrimination.

B. Patient Responsibilities

• Provide accurate medical history and personal information.
• Follow prescribed treatment and medications as directed.
• Respect hospital rules and staff members.
• Maintain cleanliness and hygiene within hospital premises.
• Cooperate with hospital policies for the benefit of all patients.

5. Quality Standards & Ethical Practices

• Commitment to patient safety and infection control measures.
• Ethical treatment and medical research compliance as per regulatory standards.
• Transparent admission process for medical education.
• Strict anti-ragging policies for student safety and well-being.

6. Grievance Redressal Mechanism

• Contact Person: Prof. (Dr.) Gunajit Das, MD (Superintendent)
• Email: dhubrimch@gmail.com
• Official Website: Dhubri Medical College & Hospital

Complaint Process:

• Patients and students can file grievances online or in person.
• A dedicated grievance cell ensures timely resolution of complaints.
• Emergency helpline for urgent matters.

7. Contact Information

• Principal cum Chief Superintendent: Prof. (Dr.) Anku Moni Saikia, MD
• Address: Dhubri Medical College & Hospital, Jhagrarpar, Dhubri, Assam
• Phone: +91 9435159159
• Email: dhubrimch@gmail.com
• Website: Dhubri Medical College & Hospital

This Citizen Charter is a declaration of commitment by Dhubri Medical College & Hospital to uphold transparency, quality, and patient-centered care in both education and healthcare services. For further details, visit the official website or contact the administration.